Ecommerce Shipping

"Before CPE, European orders were our biggest headache. VAT paperwork, customs holds, angry customers emailing about delays. All of that disappeared within a month of switching."

"Clean, simple, reliable. Exactly what a one-person Shopify operation needs."

"Scaling into the EU felt terrifying until Jennifer walked us through their fulfillment process. We launched in four markets simultaneously and every single order landed on time."

"Our European return rate dropped 40% after switching to CPE. Turns out, when products arrive undamaged and on time, people keep them."

"We got quotes from five fulfillment partners. Two never followed up. One could not handle VAT. CPE was the only one that understood what D2C brands actually need for European expansion."

"Robert sorted our IOSS registration in a single call. We had been going back and forth with our previous provider for six weeks on the same issue."

"Second year using CPE for our European fulfillment. Black Friday, holiday rush, summer surge — they have handled every peak without a single missed SLA."

"High-value, fragile products going to 12 European countries. Not one damage claim in eight months. That alone justified switching from our old 3PL."

"The Shopify integration just works. Orders flow through, tracking updates automatically, customers get notified. I barely think about European logistics anymore."

"A friend in the DTC space told me about City Post Express after we had a nightmare holiday season with another shipper. Best referral I have ever gotten."

"Perishable goods, tight timelines, customs paperwork for food products. CPE handles all of it. My EU subscribers get fresh coffee every month like clockwork."

"Inventory syncing was my biggest fear — overselling in one market while stock sits idle in another. Jennifer set up a system that keeps everything balanced across channels."

"Heavy, oversized products shipping to Europe. Every other company either refused the dimensions or quoted us into oblivion. CPE found a rate that actually worked."

"Went from 15% of revenue being European to 35% in one year. The logistics bottleneck was all that was holding us back, and CPE removed it completely."

"No hidden fees. No surprise surcharges three months in. What they quoted is what we pay. After two previous 3PLs that was honestly refreshing."

"Robert personally handled our first bulk shipment to the UK and walked us through every compliance requirement. We felt supported, not sold to."

"Hazmat classification for shipping candles internationally had us stuck for months. CPE sorted the paperwork and had our first European order out within two weeks."

"Fast. No drama. My EU customers finally get the same experience as domestic ones."

"We were terrified of EU VAT compliance destroying our margins. CPE structured everything so cleanly that we are actually more profitable on European orders than we expected."

"Repeat customer — started with a test batch of 50 units to Germany, now shipping 2,000 units a month across 8 countries. They scaled with us without missing a beat."

"My operations partner at another brand introduced me to Jennifer. Within one call I knew these were the right people. Six months in, that instinct has been confirmed every single week."

"The cost of NOT having reliable European shipping was killing us — refunds, reshipping, lost customers. CPE paid for itself in the first month just from eliminating those losses."